Fm24 Privacy Policy
This document explains how fm24 collects, uses, stores and protects the personal information of users in Malaysia. Please read it carefully to understand your rights and our commitment to your data security.
Information We Collect
Fm24 collects various types of information when you use our platform. This is done to ensure the services we provide function properly and securely. The types of information collected include:
- Account information: Full name, email address, phone number, date of birth and login credentials provided during registration.
- Payment information: Deposit and withdrawal method details in MYR, including bank names and account numbers used for transactions on fm24.
- Device and browser information: Device type, operating system, IP address, browser type and other technical information automatically transmitted when you browse the platform.
- Usage data: Pages visited, access times, in-platform actions, betting history and your interactions with fm24 content.
- Cookies: Cookie data stored on your device to enable auto-login, language preferences and usage analytics.
All information is collected only when necessary and will not be used for any other purpose without your consent, except as stated in this policy.
How Your Information Is Used
Fm24 uses the information collected for legitimate and clearly defined purposes only. We do not sell or disclose your personal data to third parties for commercial gain. Data use is limited to:
- Verifying your identity and securely processing account registration.
- Processing deposits and fund withdrawals in MYR and monitoring any suspicious transaction activity.
- Sending important account notifications, relevant promotions and service updates.
- Improving the performance and navigation experience of the fm24 platform based on user behaviour patterns.
- To comply with applicable legal and regulatory requirements in Malaysia.
- Preventing fraud, account misuse and other unlawful activities on the platform.
Cookies & Activity Tracking
The fm24 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device when you visit our website. We use two types of cookies:
- Session cookies: Temporary cookies that are automatically deleted when you close your browser. They are used to maintain your login session while browsing the platform.
- Persistent cookies: Stored on your device for a longer period to remember your preferences, such as your chosen language and display settings.
You can manage or disable cookies through your browser settings. However, doing so may affect the functionality of certain features on the fm24 platform. We do not use third-party cookies for paid advertising or cross-site tracking purposes.
Data Storage, Security & Sharing
Fm24 stores all user data on servers protected by SSL encryption. This ensures that all communication between your device and our platform is transmitted securely and cannot be intercepted by unauthorised parties. Access to personal data is restricted to staff who require it for operational purposes.
Fm24 does not sell, rent or transfer your personal information to third parties for marketing purposes. Data is only shared with external parties in the following circumstances:
- Authorised and trusted payment processors for handling your MYR transactions.
- Malaysian legal or government authorities when required by law or court order.
- Third-party technical service providers bound by strict confidentiality agreements with fm24.
We retain your data for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable law.
User Rights, Policy Changes & Contact Us
As an fm24 user, you have the following rights regarding your personal data:
- Right to access: You may request a copy of the personal information we hold about you at any time.
- Right to correction: If any of your information is incorrect, you have the right to request an immediate correction.
- Right to erasure: You may request the deletion of your personal data subject to certain conditions, including after account closure and fulfilment of all financial obligations.
Fm24 reserves the right to update or amend this privacy policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated through the platform. Continued use after changes are published will be considered acceptance of the updated policy.
If you have any questions about this privacy policy, how we handle your data, or wish to exercise your rights, please contact the fm24 support team by email at: [email protected]. Our team is ready to assist you within 24 to 48 working hours. You may also refer to our FAQ page for further information on account and security matters.
Still Have Questions About Your Privacy?
Contact us or visit the fm24 FAQ page for more information. Register an account today and enjoy a safe, secure betting experience.